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Frequently asked questions
Does every dealership have a service department?
Most franchised new-car dealers offer service, but some locations handle only sales or only service. Check with the dealership before booking maintenance or repairs.
Where can I get warranty or recall repairs done?
Warranty and recall work is generally handled by dealers authorized for your vehicle's brand. Contact the dealer or the manufacturer to confirm and schedule the work.
Do I need an appointment for service?
Appointments are usually recommended and can often be booked online. Some dealers also offer express or walk-in service for quick jobs such as oil changes, so ask the service department.
Are sales and service hours the same?
Often not. Showrooms frequently stay open later and on weekends, while service departments may keep shorter or different hours.